FOREVER IN YOUR HEART

Care Instructions

Caring For Your Keepsakes and Jewellery

Take care of your jewellery and keepsakes and learn more about the services we offer.

Keepsakes by Nicoleta recommend removing jewellery, especially rings, during household chores (including gardening) and gym workout sessions. Please avoid contact with salt or chlorinated water, soap, cosmetic products, fragrances, hairsprays and other corrosive or solvent-based cleaning agents.

Substances such as chlorine may permanently damage or discolour your keepsake jewellery, especially at high temperatures.

Please avoid wearing your keepsake jewellery to the beach, swimming pool, hot tub/sauna/jacuzzi or while playing sports. This will protect it from damage. Ensure all stone settings are checked regularly to ensure stones are still securely set.

We recommend removing jewellery before sleeping.

Precious metals and stones vary in their characteristics and handling needs. The following information outlines the specific care recommendations for your individual product.

Important – Do not use an ultrasonic bath for jewellery with precious resin or natural components such as pearls, mother-of-pearl, wood, leather or glass.

Storing your keepsake jewellery

When your jewellery is not worn, we recommend keeping it in the packaging provided (eg pouch or box), in a dry and dark place. Please note that excessive changes in temperature, light or humidity may cause undesired changes in the material. In regions with high humidity, it is recommended that desiccating crystals (eg silica gel) are placed with your jewelelry items.

All pendant necklaces from Keepsakes by Nicoleta should lie flat when unworn, to avoid any bending. In general, jewellery items should not be stacked on top of one another in a box, pouch or drawer.

Material-specific care instructions

Sterling silver

Tarnishing of sterling silver is a natural effect and cannot be fully avoided. Regular cleaning of silver jewellery with a silver polishing cloth is recommended.

Gold/platinum

To preserve the beauty of your gold or platinum jewellery, dust and dirt should be removed by wiping it off with a damp cloth. Carefully wipe the stones. Afterwards, dry your jewellery using a soft cloth.  Keepsakes by Nicoleta recommend having your jewellery item serviced on a regular basis. We provide a professional cleaning and polishing service performed by one of our goldsmiths to recover the original brilliance and shine. Especially for gold jewellery, having it cleaned and polished every 12-18 months is recommended.

Pearls/Opals/Jewellery-Grade Resin

Pearls, Opals and jewellery-grade resin are relatively soft stones, compared to other types of stones.  They should be protected from excessive moisture, UV light and heat.  These elements can cause discolouration and deterioration of your gemstone.  Keepsakes by Nicoleta recommend cleaning your item of jewellery adorned with pearls, opals or resin stones, with a damp cloth. Carefully wipe the stones. Afterwards, dry your jewellery using a soft cloth.

Jewellery-grade resin and Murano glass may develop fine cracks if knocked or dropped. Please do not use any strong chemical cleaning agents.

Diamonds

It is recommended that diamonds are handled with care to maintain the lifetime of their brilliance. Avoid contact with chemical products such as fragrances and detergents, as these substances may tarnish precious stones.

Precious/Semi Previous/Resin/Murano Glass Gemstones

All gemstones can be very sensitive and may change colour. If not treated properly. Gemstones should not be exposed to sunlight or a prolonged time as this may cause undesired changes in the material.

Leather

Leather is a natural material that is sensitive to the effects of light, humidity and water. To keep your leather items in perfect condition and prevent colour from fading. Keepsakes by Nicoleta recommend protecting them from prolonged exposure to high temperature or direct sunlight. In the event of contact with water, it should be dried promptly with a soft, smooth cloth. To maintain its natural softness, we recommend treating leather with a neutral leather-care product.

Servicing Your Keepsake Jewellery

To bestow your keepsake with a very special and personal note, Keepsakes by Nicoleta offer engraving of names, or numbers/dates up to 13 characters including spaces.

Note – not every keepsake item can be personalised. Please contact us if you’re not sure if the desired keepsake can be personalised or not.


Keepsakes by Nicoleta offer a variety of chargeable repairs and services. If your keepsake is damaged, broken or requires cleaning or servicing, we are pleased to assist you.

The following services are available to you:

Since its inception, Keepsakes by Nicoleta has represented a philosophy of excellence. We remain committed to the highest level of craftsmanship and timeless aesthetics in every product. Each item from Keepsakes by Nicoleta is a unique masterpiece of outstanding quality, crafted from the very finest of materials. Imagination, creativity and passion are unique gifts that inspire the master craftspeople to create items that go beyond their functional purpose and everlasting beauty, embodying something special : as soul.

Designed for those who value both traditional craftsmanship and innovation, Keepsakes by Nicoleta involve exceptional dedication – the art of crafting with infinite care, the passion to design pieces of pure luxury, the inspiration to create a perfect piece of jewellery, and the painstaking attention to detail of every single order. Keepsakes by Nicoleta creations celebrate the most significant moments in life and are often handed down from generation to generation.